Champneys Forest Mere
The hotel unit is characterised by its isolated location, offering its clients a concept of health and well-being, based on healthy eating services and revitalisation treatments.
Number of rooms: 87.
Average annual occupation: 82%.
Taking into account the characteristics of the hotel and the objectives presented, the Unyktv Hospitality solution was implemented at the Forest Mere resort in England.
Challenges
- Improve communication with guests.
- Implement a solution that ensures the control, management and maintenance of the contents of the TVs in the rooms, with the brand image of the hotel.
- Reduce printing and communication costs of products and services.
- Integrate a cloud hospitality software with simple and intuitive content management.
Results
- Number of content views: 19,775.
- Total number of orders placed: 1,476.
- Conversion rate: approximately 7%.
- Product with highest turnover: late checkout (32% of sales).
- After the first year, the hotel unit decided to add other products and services to the menu.